1. Introduction

Globbexx ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiable Information: Name, email address, phone number, shipping address, and billing information when you place an order or contact us.
• Design & Order Data: Uploaded design files, project descriptions, order history, and customization preferences.
• Technical Data: IP address, browser type, device information, operating system, and website usage analytics (via cookies and similar technologies).
• Communication Data: Records of your inquiries, support requests, and correspondence with our team.

3. How We Use Your Information

We use the information we collect to:

• Process & Fulfill Orders: Produce and ship your custom printed products, and send order confirmations and updates.
• Provide Customer Support: Respond to inquiries, resolve issues, and improve your experience.
• Send Promotional Communications: With your consent, we may send you updates, offers, and news about our products and services.
• Improve Our Services: Analyze website usage, optimize our offerings, and enhance user experience.
• Legal Compliance: Comply with applicable laws, regulations, and legal requests.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted partners only when necessary to:

• Shipping & Fulfillment: Courier and logistics partners to deliver your orders.
• Payment Processing: Secure payment gateways to process transactions.
• Service Providers: IT, hosting, and analytics providers who assist in running our website and services.
• Legal Obligations: When required by law, court order, or government regulation.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
• Secure Storage: Your data is stored on secure servers with restricted access controls.
• Regular Security Audits: We perform regular security reviews and updates to safeguard your information.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.

• Essential Cookies: Required for basic website functionality (shopping cart, checkout).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications at any time.
• Data Portability: Request a transfer of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us and we will respond within the timeframes required by applicable law.

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:

• 📧 Email: contact@globexxllc.com
• 📞 Phone: (864) 870-5494
• 📍 Address: 52 High Manor Dr, Henrietta, NY 14467, USA

We aim to respond to all inquiries within 24 hours.