1. Introduction

At Globbexx, we strive to deliver your custom printed products quickly and safely. This Shipping Policy outlines our shipping methods, estimated delivery times, costs, and other important information related to the shipment of your orders.

We partner with trusted carriers to ensure your order arrives in perfect condition. Please read this policy carefully before placing an order.

2. Order Processing Time

Before your order is shipped, it goes through our production process. The estimated processing times are:

Note: Processing times begin after you approve your digital proof and payment is confirmed. During peak seasons (holidays, promotions), processing times may be extended.

3. Shipping Methods & Delivery Timeframes

We offer multiple shipping options to suit your needs. Estimated delivery times are calculated from the date of shipment (not from the order date).

4. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

• Destination: Domestic (USA) vs. International
• Shipping Method: Standard, Express, or Overnight
• Order Weight & Dimensions: Larger or heavier orders may incur additional shipping fees
• Order Value: Free standard shipping on domestic orders over $75

Shipping costs will be clearly displayed at checkout before you complete your order.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the carrier's website or through your account dashboard.

• Domestic Orders: Track via USPS, UPS, or FedEx (varies by destination).
• International Orders: Track via USPS International, DHL, or FedEx International.
• Tracking Updates: Please allow 24‑48 hours for tracking information to update after shipment.

If you have any issues with tracking, please contact us.

6. International Shipping

We ship worldwide! Here are some important things to know about international orders:

• Customs & Duties: International orders may be subject to customs duties, taxes, or import fees. These are the responsibility of the recipient and are not included in our shipping costs.
• Delivery Time: International delivery times vary by destination and customs processing. Please allow additional time for customs clearance.
• Restricted Items: Some countries may restrict certain items. Please check your local regulations before ordering.
• Tracking: International tracking is available for all shipments, but tracking updates may be limited once the package leaves the USA.

7. Shipping Address Accuracy

Please ensure your shipping address is complete and accurate when placing your order. We are not responsible for:

• Orders delivered to incorrect addresses due to customer error
• Orders that are lost or returned due to incomplete address information
• Additional shipping fees for reshipment to a corrected address

If you need to change your shipping address after placing an order, please contact us immediately. Address changes may not be possible after the order enters production.

8. Lost or Delayed Shipments

We understand how frustrating lost or delayed shipments can be. Here's how we handle them:

• Delayed Shipments: If your order is delayed beyond the estimated delivery time, please contact us. We will investigate with the carrier and keep you updated.
• Lost Shipments: If your order is confirmed as lost by the carrier, we will:
  • — Send a replacement order at no cost (subject to stock availability).
  • — Issue a full refund if a replacement is not possible.
• Missing or Stolen Packages: We are not responsible for packages that are marked as delivered but are missing or stolen. Please contact the carrier with your tracking number.

9. Damaged Packages

If your package arrives visibly damaged, please follow these steps:

• Step 1: Take clear photos of the damaged packaging and product(s).
• Step 2: Contact us at contact@globexxllc.com within 14 days of delivery.
• Step 3: Provide your order number and photos of the damage.
• Step 4: Our team will review and offer a free replacement or refund.

Note: We may ask you to keep the original packaging for carrier inspection.

10. Free Shipping Promotions

From time to time, we offer free shipping promotions:

• Minimum Order: Free standard shipping on domestic orders over $75 (before tax).
• Promotional Codes: We may offer free shipping codes during special promotions or holidays.
• Exclusions: Free shipping promotions may not apply to international orders or expedited shipping options.

Terms and conditions apply to all free shipping promotions.

11. Policy Changes

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes your acceptance of the new policy.

12. Contact Us

If you have any questions about our Shipping Policy or need assistance with your shipment, please reach out:

• 📧 Email: contact@globexxllc.com
• 📞 Phone: (864) 870-5494
• 📍 Address: 52 High Manor Dr, Henrietta, NY 14467, USA

We aim to respond to all inquiries within 24 hours.